Privacy Policy

1. Introduction

This Privacy Policy applies to guru365.it.com and the games and services offered through it. It describes how we handle personal information when you visit the site, create an account, deposit or withdraw money, and play. By using Guru365 you agree to the practices set out here.

2. Information We Collect

We collect only what we need to run the platform safely and legally.

• Account details you give us: name, mobile number, email and the password you set.
• Verification documents for KYC: a government photo ID and, where required, proof of address, collected before your first withdrawal.
• Payment information needed to process deposits and payouts, handled through licensed third-party processors. We do not store your card number or UPI PIN.
• Activity data: the games you play, deposits and withdrawals, and settings such as deposit limits.
• Technical data: device type, browser, IP address and similar information collected automatically to keep the site secure.

3. How We Use Your Information

We use your information to create and manage your account, process deposits and withdrawals, verify your identity and age, run the games, provide support, keep the platform secure, prevent fraud and money laundering, and meet our legal obligations. Where you have agreed, we may also send you offers and updates, which you can opt out of at any time.

4. Legal Basis and KYC

We process your data to perform our contract with you, to comply with legal duties such as identity verification and anti-money-laundering rules, to protect our legitimate interest in a secure platform, and, for marketing, on the basis of your consent. KYC checks are a legal requirement and help protect your winnings from anyone else claiming your account.

5. How We Share Information

We do not sell your personal data. We share it only where needed: with payment processors to move money, with identity-verification and fraud-prevention partners, with regulators or law-enforcement where the law requires, and with service providers who help us run the platform under strict confidentiality. Every partner is bound to protect your data and use it only for the agreed purpose.

6. Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember your settings, keep the site secure and understand how it is used so we can improve it. You can control cookies through your browser settings. Some cookies are essential, and turning them off may stop parts of the site from working.

Our free on-site tools, such as the Session Limit Timer and the Lucky Reel, store small amounts of data in your own browser to remember your settings and counters. This data stays on your device and is not sent to us.

7. How We Protect Data

Every page runs on 128-bit SSL encryption. We store data on secured systems, limit access to staff who need it, and keep player funds in segregated accounts. While no online service can promise perfect security, we take strong, ongoing measures to protect your information from loss, misuse and unauthorised access.

8. Data Retention

We keep your information for as long as your account is active and for as long afterwards as the law requires, particularly for financial and anti-money-laundering records. When data is no longer needed, we delete it securely or make it anonymous.

9. Your Rights

You have the right to ask what personal data we hold about you, to correct information that is wrong, to ask us to delete data where we are not required to keep it, to object to certain processing, and to withdraw consent for marketing at any time. To exercise any of these rights, contact us and we will respond within a reasonable time after verifying your identity.

10. Children

Guru365 is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If we learn that a minor has created an account, we will close it and delete their data.

11. Changes and Contact

We may update this policy from time to time. The date at the top shows when it was last changed, and significant changes will be highlighted on the site. If you have any questions about your privacy or this policy, reach us through the contact page or on WhatsApp.